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DANA deposit and withdrawal

DANA is one of the most popular mobile wallets in Indonesia and scater88 fully supports it for both deposits and withdrawals. To deposit via DANA, log into your scater88 account and navigate to the Deposit section. Select DANA from the payment method list. Enter your desired amount — DANA typically allows transactions ranging from a small minimum to several million rupiah per transaction. You are redirected to the DANA app, where you authorize the transfer by entering your DANA PIN or biometric authentication. Once authorized, the funds transfer immediately and appear in your scater88 account within subject to verification. No additional fees apply on our platform's end, though DANA may charge a standard transaction fee depending on your account type. For withdrawals, the process is similar: select DANA as your destination, enter the amount, and confirm. The withdrawal is reviewed within 1–12 hours, then transferred to your DANA wallet in an additional subject to verification. DANA maintains strong encryption and fraud detection, making it a secure option for regular account funding.

OVO and GoPay usage

OVO and GoPay are Indonesia's two dominant e-wallet platforms, and both integrate seamlessly with scater88 for deposits and withdrawals. To use OVO, ensure your OVO account is fully verified and linked to a valid phone number and ID. In scater88's Deposit section, select OVO, enter your transaction amount, and you are directed to OVO's secure payment gateway. Authorize the transfer using your OVO PIN or password. The credit arrives in your scater88 account within subject to verification. GoPay follows an identical flow: select GoPay from our payment menu, confirm the amount, authorize in the GoPay app, and your funds appear in scater88 within subject to verification. Both wallets support account-to-account transfers, meaning your scater88 withdrawal goes directly back to your OVO or GoPay balance — you do not need a separate bank account for cashout. Both OVO and GoPay are regulated by Bank Indonesia and operate under Indonesia's digital financial oversight, making them trusted channels. KYC (Know Your Customer) verification may be requested by OVO or GoPay if your transaction volume reaches their monitoring thresholds; if this occurs, follow the wallet app's verification prompts immediately to avoid temporary holds.

BCA, Mandiri, BRI, BNI virtual account

For users who prefer traditional bank transfers, scater88 offers virtual account (VA) options with Indonesia's four largest banks: BCA, Mandiri, BRI, and BNI. A virtual account is a unique number linked to your scater88 account that you can use for bank-to-bank transfers without creating a new bank account. Upon your first deposit request, scater88 assigns you a VA number from your chosen bank. You then transfer funds from your personal bank account to this VA using your bank's mobile app, online banking, or ATM. The transfer takes subject to verification to credit, depending on the banks involved. Once credited, the funds are automatically applied to your scater88 account. For withdrawals, select your preferred bank, and scater88 processes the transfer back to your registered bank account within 1–12 hours. Virtual accounts incur a small fee (typically our welcome offer–5,000) per transfer, which your bank deducts. BCA VAs are fastest (subject to verification), while Mandiri, BRI, and BNI typically process within subject to verification. Virtual accounts are ideal for large deposits and provide a familiar, bank-based payment flow that many Indonesian users prefer for security and record-keeping.

Fees, limits and verification

scater88 does not charge deposits or withdrawals; all transfer fees are set by your payment provider (bank, e-wallet, or service). Typical fees range from our welcome offer (many e-wallet transfers are free) to our welcome offer for bank transfers. Deposit and withdrawal limits depend on your account's verification level and the payment method. New, unverified accounts can typically deposit small amounts but are capped at a lower daily limit until KYC is completed. Once you submit your ID and proof of address, verification completes within subject to verification, and your daily deposit and withdrawal limits increase substantially. KYC is triggered automatically if your account reaches certain activity thresholds, or you can proactively complete it in your Account Settings to unlock higher limits immediately. scater88 may also request additional verification (income proof, source-of-funds documentation) for very large transactions as part of anti-money-laundering compliance. These requests are rare and occur only when transaction volume warrants enhanced due diligence. Keep your verification documents handy so you can respond to such requests quickly if they arise. All verification is confidential and used only for compliance; your data is not sold or shared.

Resolving a stalled transaction

Occasionally, a deposit fails to credit or a withdrawal remains under review longer than expected. If your deposit does not appear within the stated processing window (typically subject to verification), first check your payment app or bank to confirm the transfer completed and was not declined. If the transfer succeeded but scater88 did not credit you, contact our support team immediately with your transaction reference number (receipt ID, UTR, or order number from your bank or e-wallet). Our support team can trace the transfer in our system and manually credit your account if the transfer is confirmed to have reached our payment processor. This manual intervention typically takes 1–4 hours during business hours. For stalled withdrawals, withdrawals that remain "pending" for more than 24 hours may indicate a documentation issue (e.g., your withdrawal account does not match your verification details) or enhanced compliance review. Support can clarify the status and advise if additional documentation is needed. Always keep transaction receipts and reference numbers so you can reference them if disputes arise. In rare cases where a transfer is genuinely lost in the banking system, your payment provider's customer service can initiate a trace, which typically resolves within 5–7 business days.